Prime Functions:

  • Quality Accreditation
  • Auditing
  • Continuous Improvement
  • Risk Management
  • Administration

Duties:

1. Quality Accreditation

End result: Compliance with Accreditation Programs across the wider Workskills organisation
  • In conjunction with the Contract Compliance Manager ensure all Workskills accreditation programs meet the requirements of compliance frameworks
  • Coordination and continual improvement of the Quality System in order to ensure compliance
  • Maintain information systems and relevant records of accreditation and quality system documentation
  • Support the Quality Team to engage in best practice processes
  • Create and maintain robust relationships with key stakeholders both internal and external
  • Assist with developing where required, evaluation and continual improvement of Workskills’ Quality Accreditation Programs
    • Quality Assurance Framework
      • ISO 9001 and ISO27001 (IT)
      • Quality Assurance Framework (QAF)
      • Public Transport Accreditation

2. Auditing responsibilities

End result: Timely response to and rectification of any breaches of external audits within the scope of all accreditation programs. Coordination of internal auditing programs.
  • Plan and prepare Workskills external and internal audit plan and the scheduling of audit assignments and assigned resources
  • Over-see Internal Audit assignments in accordance with the Workskills Internal Audit Methodology
  • Deliver the approved Internal Audit Plan

3. Continuous Improvement

  • Support and drive continuous improvements through the CI Committee
  • Focus on developing a continuous improvement culture across Workskills

4. Risk Management

  • Participate in the Risk Management Committee ensuring action plans are monitored and followed up

5. Administration

End result: An efficient and effective system to ensure easy retrieval of information
  • Document Management System – Share Point
  • Superior verbal and written communication skills
  • Able to deliver clear, concise and timely reports to the Contract Compliance Manager
  • Understanding of and adherence to current legislation, Archiving and Privacy Acts
  • Assist with developing policies and procedures as required

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